How does CyberArk handle "break-glass" scenarios?

In "break-glass" scenarios, CyberArk provides a controlled method for accessing privileged accounts during emergencies. This mechanism is designed to ensure that, while urgent access may be necessary—such as in situations where a system is down or access to critical functions is needed promptly—there are processes in place to maintain security and accountability.

The controlled access typically includes logging actions taken during the emergency, ensuring that all activities are documented for later review. This balance between immediate access and security helps organizations respond to unforeseen situations without jeopardizing their security posture. It is essential for organizations to have a reliable response framework in critical situations, which CyberArk supports through this method rather than disabling accounts entirely or requiring cumbersome approvals that could hinder timely responses.

By implementing a controlled access system, CyberArk allows organizations to maintain operational integrity while also ensuring that procedures are followed, safeguarding against potential misuse or unauthorized access.